Terms of service
Terms of Service – Love Your Skin
OVERVIEW
Welcome to Love Your Skin! The terms “we,” “us,” and “our” refer to Love Your Skin.
Love Your Skin operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”).
Love Your Skin is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions set forth below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover matters such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [PRIVACY POLICY LINK].
If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing details, payment information, and shipping address.
You represent and warrant that all information you provide through our store is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities conducted through your account.
You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to accurately display our products and services in our online store.
However, please note that product colors or appearance may differ from how they appear on your screen due to the type of device you use to access our store and its display settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be exactly as displayed or represented in our online store, without prejudice to your statutory consumer rights.
All product descriptions are subject to change at any time without prior notice, at our sole discretion.
We reserve the right to discontinue any product at any time and may limit the quantities of any product offered to any person, geographic region, or jurisdiction on a case-by-case basis, where permitted by law.
Our products, including LYS Flare Patch, are intended to be used according to the instructions provided with the product.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase.
Love Your Skin reserves the right to accept or reject your order for any reason permitted by applicable law.
Your order will not be considered accepted until Love Your Skin confirms its acceptance.
We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, as Love Your Skin may not be able to accommodate cancellation requests once an order has been accepted.
If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number provided at the time of purchase.
Your purchases are subject to returns or exchanges only in accordance with our Refund Policy [REFUND POLICY LINK] and applicable consumer laws.
You represent and warrant that your purchases are intended for your own personal or household use and not for commercial resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without prior notice.
The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation email.
Unless otherwise expressly stated or required by applicable law, listed prices may exclude taxes, shipping, handling, customs duties, and import charges.
Prices displayed in our online store may differ from prices offered in physical stores, other online stores, or stores operated by third parties.
We may occasionally offer promotions through the Services that affect pricing and are governed by separate terms and conditions.
If there is a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.
You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.
You represent and warrant that:
(i) The credit card information you provide is true, correct, and complete;
(ii) You are duly authorized to use the credit card for the purchase;
(iii) The charges incurred by you will be honored by your credit card company; and
(iv) You will pay the charges incurred at the listed prices, including shipping, handling, and all applicable taxes, if any.
SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates and are not guaranteed unless expressly stated otherwise.
We are not responsible for delays caused by shipping carriers, customs procedures, or events beyond our reasonable control, except where responsibility cannot be excluded under applicable law.
Once the products are transferred to the shipping carrier, delivery will be handled by the corresponding transportation provider.
Risk of loss or damage will transfer to you at the time established by applicable law. Where mandatory consumer protection laws require it, this will occur when you or a person designated by you takes physical possession of the goods.
For more information, please refer to our Shipping Policy [SHIPPING POLICY LINK].
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brand names, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by Love Your Skin, its affiliates, or licensors and are protected by copyright, trademark, patent, and other intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only.
You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our Services without our prior written consent.
Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting any license or other rights under any patent, trademark, copyright, or other intellectual property of Love Your Skin, Shopify, or any third party.
Unauthorized use of the Services may constitute a violation of applicable intellectual property laws.
All rights not expressly granted herein are reserved by Love Your Skin.
The names, logos, product names, service names, designs, and slogans of Love Your Skin, including LYS Flare Patch, are brand identifiers belonging to Love Your Skin or their respective rights holders, as applicable.
You may not use protected trademarks without the prior written permission of their respective owners.
The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify.
All other names, logos, product and service names, designs, and slogans appearing in the Services are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be provided access to customer tools offered by third parties as part of the Services, over which we have no control, monitoring, or input.
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without warranties, representations, or conditions of any kind and without endorsement.
We shall have no liability arising from or related to your use of optional third-party tools, except where liability cannot be excluded by applicable law.
Any use of optional tools offered through the website is entirely at your own risk and discretion.
You should ensure that you are familiar with and approve the terms under which such tools are provided by the relevant third-party providers.
We may also offer new features through the Services in the future, including new tools and resources.
Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties, including integrated third-party functionality.
We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites that you choose to access.
If you decide to leave the Services to access third-party materials or websites, you do so at your own risk.
We are not responsible for damages related to your access to third-party websites or your purchase or use of products, services, resources, or content available on those websites, except where required by applicable law.
Please carefully review the policies and practices of third parties and ensure that you understand them before entering into any transaction.
Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Love Your Skin is powered by Shopify, which enables us to provide the Services to you.
However, any sale or purchase made through our store is conducted directly with Love Your Skin.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales transactions between you and Love Your Skin, including any injury, damage, or loss resulting from products and services purchased, except where applicable law provides otherwise.
To the maximum extent permitted by applicable law, you expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Love Your Skin.
SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here: [PRIVACY POLICY LINK].
Certain personal information may also be subject to Shopify's Privacy Policy.
By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted on Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify, as well as third parties who may be located in countries other than your country of residence, for the purpose of providing the Services.
Please review our Privacy Policy [PRIVACY POLICY LINK] for additional details regarding how we, Shopify, and our partners use your personal information.
SECTION 11 – COMMENTS AND FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes, subject to applicable law and your privacy rights.
For example, we may exercise these rights to operate, provide, evaluate, improve, and promote the Services, as well as fulfill our obligations and exercise our rights under these Terms of Service.
You also represent and warrant that:
(i) You own or have all necessary rights to the Feedback;
(ii) You have disclosed any compensation or incentive received in connection with submitting the Feedback; and
(iii) Your Feedback complies with these Terms.
We are under no obligation to:
(1) Maintain your Feedback in confidence;
(2) Pay compensation for your Feedback; or
(3) Respond to your Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, otherwise objectionable, or in violation of any party's intellectual property rights or these Terms.
You agree that your Feedback will not violate any rights of third parties, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.
You further agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material, nor computer viruses or other malware that could affect the operation of the Services or any related website.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Feedback.
You are solely responsible for the Feedback you provide and its accuracy.
We assume no liability for Feedback posted by you or third parties, except where liability cannot be excluded by law.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if information is inaccurate at any time, including after an order has been submitted, subject to applicable consumer laws.
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly:
(a) For any unlawful or malicious purpose;
(b) To violate any applicable local, state, provincial, federal, or international regulation, rule, law, or ordinance;
(c) To infringe or violate our intellectual property rights or the intellectual property rights of others;
(d) To harass, abuse, insult, harm, defame, slander, intimidate, or otherwise mistreat our employees or any other person;
(e) To transmit false or misleading information;
(f) To knowingly send, receive, upload, download, use, or reuse any material that does not comply with these Terms;
(g) To transmit or procure the sending of advertising or promotional materials, including junk mail, chain letters, spam, or similar solicitations;
(h) To impersonate or attempt to impersonate another person or entity; or
(i) To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services or that, as determined by us, may harm Love Your Skin, Shopify, or users of the Services, or expose them to liability.
Additionally, you agree not to:
(a) Upload or transmit viruses or any other type of malicious code that could affect the functionality or operation of the Services;
(b) Reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services;
(c) Collect or track the personal information of others;
(d) Engage in spam, phishing, pharming, or pretexting through the Services;
(e) Use robots, spiders, scraping tools, data collection or extraction tools, automated devices or processes, AI tools (including agentic AI), or other automated or manual means to access the Services in violation of these Terms; or
(f) Interfere with, circumvent, or bypass security or authorization features, robot exclusion headers, or other measures used to restrict access to the Services.
We reserve the right to suspend, disable, or terminate your account at any time without prior notice if we determine that you have violated any part of these Terms, subject to applicable law.
SECTION 14 – AGENTS
14.1
This section (“Agent Terms”) applies if you use, permit, enable, or cause the deployment of an Agent to access, use, or interact with any Service.
“Agent” means any software or service that takes autonomous or semi-autonomous actions on behalf of, or under the instructions of, any person or entity and that may operate on behalf of a person or using a person's device without direct supervision.
14.2
No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates strictly in accordance with the requirements of Section 14.4 below.
Additionally, no Agent may access, use, or interact with the Services if we have requested that it refrain from accessing, using, or interacting with any Service.
14.3
We may limit, including through technical measures, whether and how an Agent accesses, uses, or interacts with the Services.
14.4
Agents must:
(i) In all HTTP/HTTPS requests, identify that the request originates from an Agent and disclose the Agent's name by including the following in the request's user-agent string:
Agent/[agent name]
(ii) Not conceal or disguise that any access, use, or interaction originates from an Agent, including by:
(a) Imitating human behavior or interaction patterns; or
(b) Completing or circumventing CAPTCHAs or measures designed to distinguish computer use from human use;
(iii) Truthfully respond to any question or request intended to determine whether interactions originate from a human or a computer;
(iv) Not circumvent or evade any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services, or any portion thereof, at our sole discretion, at any time and without prior notice, subject to applicable law.
You will remain responsible for all amounts owed up to and including the date of termination.
The following sections shall survive termination:
Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general informational purposes.
We do not guarantee the accuracy, completeness, or usefulness of this information.
Any reliance you place on such information is strictly at your own risk, subject to applicable law.
We disclaim liability arising from reliance placed on such materials by you, any other visitor to the Services, or anyone who may be informed of their contents, to the extent permitted by law.
EXCEPT AS EXPRESSLY STATED OTHERWISE BY LOVE YOUR SKIN OR REQUIRED BY APPLICABLE LAW, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR OTHER WARRANTIES. THEREFORE, THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
NOTHING IN THIS SECTION EXCLUDES OR LIMITS ANY MANDATORY CONSUMER GUARANTEES OR STATUTORY RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED.
SECTION 17 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LOVE YOUR SKIN, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, NOR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.
THIS INCLUDES CLAIMS ARISING FROM ERRORS OR OMISSIONS IN CONTENT OR LOSS OR DAMAGE RESULTING FROM CONTENT OR PRODUCTS POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LEGALLY BE EXCLUDED, INCLUDING LIABILITY FOR PERSONAL INJURY, DEFECTIVE PRODUCTS, FRAUD, OR MANDATORY CONSUMER RIGHTS WHERE APPLICABLE.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Love Your Skin, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to any third party arising from:
(1) Your breach of these Terms of Service or documents incorporated by reference;
(2) Your violation of any law or the rights of a third party; or
(3) Your access to and use of the Services in violation of these Terms.
We will notify you of any indemnifiable claim, provided that failure to notify you promptly shall not relieve you of your obligations unless it materially prejudices you.
We may control the defense and settlement of such a claim at your expense, including the selection of legal counsel.
However, we will not settle any claim requiring non-monetary obligations on your part without your consent, which shall not be unreasonably withheld.
You agree to cooperate in the defense of indemnified claims, including by providing relevant documents.
These obligations apply only to the extent permitted by applicable law.
SECTION 19 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms of Service.
Such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or in connection with the Services constitute the entire agreement and understanding between you and us.
They govern your use of the Services and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us, including previous versions of these Terms of Service.
Any ambiguity in the interpretation of these Terms of Service shall not automatically be construed against the drafting party, subject to applicable consumer protection laws.
SECTION 21 – ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise.
Any unauthorized attempt to do so shall be null and void.
We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice, to the extent permitted by applicable law and without reducing your statutory rights.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which the legal entity operating Love Your Skin is established.
Any dispute shall be subject to the competent courts determined by applicable law.
Nothing in these Terms shall deprive consumers of mandatory legal protections or rights to bring proceedings before courts available to them under applicable consumer protection laws.
SECTION 23 – HEADINGS
The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.
SECTION 24 – CHANGES TO THE TERMS OF SERVICE
You may review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website.
It is your responsibility to check our website periodically for changes.
We will notify you of any material changes to these Terms in accordance with applicable law.
Such changes will become effective on the date specified in the notice.
Your continued use of or access to the Services following the publication of changes to these Terms constitutes acceptance of those changes, where legally permitted.
SECTION 25 – CONTACT INFORMATION
Questions regarding these Terms of Service should be sent to:
Our contact information is provided below:
Love Your Skin
Email: info.loveyourskiin@gmail.com